The Annual Subscription Support Plans require a twelve month commitment and are only refundable within 30 days of subscription. However, subject to pure discretion of company management upon merits of an individual case, payment would be fully refunded if for any reason you are not wholly satisfied with the service, we will make every effort to resolve the issue. If you are still not satisfied with the same, we offer a money back policy as follows:
We have a 30 days money back policy with following terms and conditions.
For Annual Plans:
Refund Eligibility
User Responsibity (Very Important)
In connection with obtaining Services, you agree that you will:
Furthermore, you are solely and entirely responsible for any and all activities that occur under your
account. You agree to notify ONESTEPAHEAD immediately of any unauthorized use of your account or any other
breach of security. ONESTEPAHEAD will not be liable for any loss that you may incur as a result of someone
else using your password or account, either with or without your knowledge.
However, you could be held liable for losses incurred by ONESTEPAHEAD or another party due to someone else
using your account or password. You may not use anyone else's account at any time, without the permission of
the account holder.
Data Backup
You are solely responsible for maintaining and backing up all information, data, text or other materials
(collectively "customer data") and software stored on your computer and storage media before ordering the
services. You acknowledge and agree that askpcexperts.com or its referral partners have no responsibility or
liability.
Under any circumstance at any time for any loss or corruption of customer data, software or hardware that may
arise out of the services
We at One Step Ahead Consulting guarantee a support which is covered 24x7. Our clients vouch for our
integrity and quality of services. We believe once a client always a client and this concept is inbuilt in
each and every team member.
In this competitive environment clients all across the globe not only require affordable and quality
solution but also a support system which is easy to access.